Effective Date: 7 July 2026

 

Introduction

Powder Brothers Ltd ("we", "our", "us") is committed to protecting your privacy and handling your personal information in accordance with the New Zealand Privacy Act 2020.

 

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or engage with our services.

 

Information We Collect

We may collect personal information including:

• Your name

• Email address

• Phone number

• Company name (where applicable)

• Project details or enquiries you submit

• Information you provide when requesting a quotation

• Website usage information collected through cookies and analytics

 

You may choose not to provide certain information; however, this may limit our ability to respond to your enquiry or provide our services.

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How We Use Your Information

We use your information to:

• Respond to enquiries

• Prepare quotations

• Provide our powder coating services

• Communicate with you regarding your project

• Improve our website and customer experience

• Meet our legal and business obligations

 

We will only use your information for the purpose for which it was collected or where otherwise permitted by law.

 

Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third-party service providers where necessary to operate our business, including website hosting, IT support, accounting software and courier services. These providers are only given access to the information required to perform their services.

We may also disclose information where required by law.

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Website Cookies

Our website may use cookies and similar technologies to improve your browsing experience and to help us understand how visitors use our website.

You can choose to disable cookies through your web browser settings, although some website features may not function correctly.

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Data Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure or alteration.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

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Access and Correction

You have the right to request access to the personal information we hold about you and to request correction if you believe it is inaccurate.

To make a request, please contact us using the details below.

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Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

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Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

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Contact Us

If you have any questions about this Privacy Policy or wish to access or correct your personal information, please contact us through our CONTACT FORM

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